Shipping policy

Lumera Electric ships orders throughout the United States. Standard shipping typically takes 3–5 business days, and shipping costs are based on your order subtotal. Orders of $1,500 or more qualify for free standard shipping where eligible.

How Much Does Shipping Cost?

Standard shipping rates are based on your order subtotal. Your applicable shipping charge will be shown before you complete checkout.

Shipping rates apply to eligible standard orders. Certain oversized, freight, hazardous, or special-order products may have separate shipping requirements or charges. The final shipping cost for your order will always be displayed before checkout.

How Long Does Shipping Take?

Standard shipping typically takes 3–5 business days after the order has been processed and shipped. Delivery times may vary depending on product availability, carrier service, destination, and the type of merchandise ordered.

Once your order ships, you will receive a confirmation email with tracking information when available.

Where Does Lumera Electric Ship?

Lumera Electric currently ships within the United States. Shipping options and rates may vary for destinations outside the contiguous United States, including Alaska, Hawaii, and U.S. territories.

For orders requiring special delivery arrangements, contact our team before placing your order.

Do Some Products Have Special Shipping Requirements?

Yes. Large, oversized, hazardous, freight, or special-order products may require additional handling or a different delivery method.

These products may:

• Ship separately from the rest of your order

• Require freight delivery

• Have longer processing or transit times

• Include product-specific shipping charges

Any applicable shipping charges will be shown during checkout whenever possible.

How Does Free Shipping Work?

Eligible orders with a subtotal of $1,500 or more receive free standard shipping. Products that require freight, oversized delivery, special handling, or product-specific shipping charges may be excluded from the free-shipping offer.

Eligibility and final shipping charges are confirmed at checkout.

How Is Sales Tax Calculated?

Applicable sales tax is calculated at checkout based on your shipping address and current tax requirements. Any tax due will be displayed before you complete your purchase.

What If My Order Arrives Damaged?

Please inspect your shipment when it arrives. If you notice visible shipping damage, contact Lumera Electric as soon as possible and include:

• Your order number

• Photos of the package

• Photos of the damaged product

• A brief description of the issue

Our team will review the information and help determine the appropriate next steps. For additional information about returns or replacements, please review our Refund Policy.

What If My Shipping Address Is Incorrect?

Please verify your shipping information before placing your order. An incorrect or incomplete address may result in delivery delays, additional carrier charges, returned shipments, or order cancellation.

If you notice an error after placing your order, contact Lumera Electric as soon as possible.